Description:

  • Responsible for proper machine installation, operation, and maintenance training.
  • Duties include but are not limited to installation, start-up, operation, customer acceptance, installation-operator-maintenance training, maintenance, and troubleshooting of mechanical, hydraulic, electrical, software components, and systems for all products.
  • Field installation, integration, configuration, customization, and troubleshooting hydraulic and electrical controls to satisfy customer requirements.
  • Provide routine periodic maintenance of controls and equipment as part of maintenance contracts or in response to Customer request.
  • Responsible for selecting, contracting, supervising, and approving work of field subcontractors and/or casual labor required to assist or perform minor assembly, modification, or repair to products.
  • Domestic and international travel from 30%-50% of work year, trips 2 to 4 weeks or longer, on short notice, by various commercial transportation modes as necessary.

Requirements:

  • Self-motivation with organizational skills, independent judgment and problem-solving capability.
  • Ability to communicate (verbal and written) clearly and concisely, coordinate work assignment(s), execute assignment(s) independently or in a teamed environment, to direct others for effective results, and act calmly in stressful situations.
  • Displays professional conduct with customers with prompt, thorough, and effective  response(s) which meet or exceed customer satisfaction and builds goodwill.
  • Maintains leading-edge knowledge forming/forging press technology and application customer process(es).
  • Develops a broad knowledge of products, applications, and terminology as well as Company capabilities, services, commonly used concepts, practices, and procedures.
  • Participates on and with Work Teams in the EPS Continuous Improvement Program and Key Quality Objectives
  • Protects Company and customer proprietary or confidential information.
  • Assists in preparation of service quotes.
  • Improves Company collateral material (such as instruction and training manuals, presentations, reports, quotations, presentations), processes, and procedures..
  • Satisfies Company attendance standards and performs in accordance with Company policies and procedures.
  • Works additional hours as required by Customer needs.
  • Holds a valid U.S. Passport and qualifies for foreign visas as required.
  • Completes trip, expense, and other reports as required.
  • Able to perform the physical requirements of the job function required during workday  without posing a direct threat to the safety and health of himself/herself or others in the workplace.
  • Performs other work and other miscellaneous duties, as required.

 


Wage

This is an hourly position - $18/hr entry level.

Experience

Any

Type

Full-time