The Radiography Field Service Representative will provide services that will range in scope from performing installations, commissioning, trouble-shooting, maintenance, and calibration of GE Inspection Technologies 2D & 3D CTY X-ray hardware and software products at GE and customer locations.
In the role of Radiography Field Service Representative you will:
Install, maintain, and repair industrial x-ray systems and supporting peripheral equipment, such as: X-ray tubes, generators, coolers, scanners, stepper motors / controllers, power supplies, high voltage control circuits, and high-end PC’s with high res. monitors
Provide customers with technical support via phone and onsite service
Identify problems, take initiative to eliminate those problems and maintain ownership through customer satisfaction
Timely completion of standard service reports, invoicing packages, and other administrative requirements
Be responsible for driving customer satisfaction from commitment through quality service standards
Support the business growth initiatives
Make decisions based on business impact, technical data, and customer needs
Assure site work is executed in accordance with the cost allocations that are budgeted, including direct cost and labor hour management
Monitor site safety during work scope execution
Qualifications/RequirementsBachelor's Degree in Electrical, Mechanical, or Industrial Engineering from an accredited college or university (OR Associate's Degree in Electronics, Mechanics, or Industrial Engineering from an accredited college or university with a minimum 2 years of experience Oil & Gas or NDT Industry experience) (OR High School Diploma / GED from an accredited school or institution with a minimum of 4 years of experience Oil & Gas or NDT Industry experience)
Ability and willingness to travel approximately 70% of the time, as required
Ability and willingness to possess a valid driver's license and passport
Additional Elgibility Qualifications
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Desired CharacteristicsSuccessful applicants will be well versed in diagnosing electronic hardware problems, mechanical problems with CNC table, software troubleshooting in a windows-based environment
Solid verbal and written communication skills, ability to read and write English, Intermediate math skills
Strong Computer skills with familiarity of MS Office products, data analysis, word processing, spreadsheets, and email as well as company specific software like Datos™
Able to read / understand schematics and use oscilloscopes / digital multi-meters
Fundamental electronics and/or mechanical trouble shooting skills. "Hands-on experience"
Strong background in PC repair (hardware & software), working knowledge with PLC’s
Candidate must be willing to submit to a background investigation, including for example: verification of past employment, criminal history, driving record and educational background
Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines
Knowledge of GE Inspection products and services (2D and 3d CT X-Ray Systems)
All US locations will be considered for this position
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