At Packaging Corporation of America our associates have demonstrated their commitment to the customer and each other by working together to grow our organization into one of the best corrugated companies in the United States. For years we have been creating distinctive products, and we are looking for people who can collaborate to help us build on our history, while creating future success. We are committed to attracting and preparing our teams.
If you would like to join an organization…
That provides training and career building opportunities
Offers competitive salary and benefit packages
That is results-driven and encourages associates to actively participate in problem-solving
Recognizes accomplishment and celebrates success.
We encourage you to apply!
We are proud to offer our employees:
POSITION TITLE: QUALITY ASSURANCE ANALYST
REPORTS TO: QUALITY MANAGER
Responsible for assisting the Quality Manager in implementing quality assurance standards and systems for Oxford Division.DUTIES AND RESPONSIBILITIES
Coordinate, facilitate, and administer quality management systems for the Oxford Division of PCA.
Develop, implement, and coordinate company-wide quality training programs for all division personnel.
Relay customer feedback on issues throughout facility regarding quality related issues.
Assist in resolving quality problems as needed with vendors, customers, quality representatives, and company personnel.
Review quality assurance standards, existing policies & procedures to evaluate effectiveness of company quality programs.
Audit processes to ensure effectiveness of policies and procedures.
Comply with company policies and procedures.
Additional duties as assigned by management.
Processing of Complaints, Returns, Credits, and Additional Billings
Investigate the origin of all customer complaints and internal non-conformance reports.
Authorize Credits and Additional Billings.
“Hold For Disposition” Area
EDUCATION and/or EXPERIENCE
High school diploma or GED.
Related college degree and/or appropriate technical courses or Associate’s (A.A.) degree
Candidates are PREFERRED who offer the following:
3 – 5 year in the Corrugated Industry
Able to read, analyze, and write business reports.
Ability to effectively communicate with customers, suppliers, production personnel and customer service.
Working knowledge of Excel, Word, Power point, and Minitab.
Knowledge of SPC, ISO 9000 2008, AIB, and FSSC.
Ability to calculate figures and amounts such as averages, ranges, and sigma. Apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud.