HVAC Service Coordinator

Downingtown, PA posted on March 20

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The Role:

Hiring an organized Sales Coordinator and Dispatcher who prides him/herself in maximizing current opportunities and creating new leads for our Team.  The candidate will be confident and exhibit a high level of professionalism while possessing a superior ability for logistical planning and optimization while encouraging seamless communication between the Client, Coworker, and Company.The position offers training, the ability increase pay through proficiency, and opportunity for growth and responsibility!

Job Type: Full Time

Primary Responsibilities:

  • Foster Client/Company relationships by ensuring high levels of customer satisfaction
  • Encourage membership growth and retention
  • Multiply client opportunity and retention through referral programs
  • Maximize personnel efficiency
  • Follow up on recommendations
  • Keep customers up to date on services due
  • Gain new clients through cross marketing campaigns


  • Bachelor’s Degree preferred but not required
  • Positive and optimistic attitude
  • Proactive organization and project management skills
  • Effective written and oral communication skills
  • Proficient technology skills (specifically MS Word and Excel)
  • Creativity/problem solving ability
  • Team oriented, but can work well independently
  • Display persistence, with strong drive to succeed
  • Determination to consistently work to promote company growth
  • Maintain a professional and personal appearance
  • Two years related experience and/or training in customer service, HVAC engineering, dispatch, project management or equivalent combination of education and experience required


  • Competitive Wage
  • Paid Holidays and Vacation
  • Retirement Plan
  • Health Insurance
  • Growth potential with a stable company
  • Company Outing's, Christmas Party, Incentives & Bonuses 
  • Family, friendly team work environment.

Since 1948 the Mattioni Team has been Chester County’s choice for Plumbing, Heating, Cooling, and Bath Remodeling.  Our knowledgeable, courteous, and professional employees are dedicated to providing the Superior Customer Service that our patrons love and trust. We are looking for select team members to uphold the traditions and standards that make Mattioni Plumbing, Heating & Cooling Chester County’s premier in-home service provider.

And we are still growing!