HVAC Dispatcher and Sales Coordinator

Downingtown, PA posted on February 21

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We are: 

For over 60 years, the Mattioni name has been recognized in Chester County, Pennsylvania as being synonymous with quality, craftsmanship, hard work and expertise that is second to none. We've built our loyal customer base by hiring only the best plumbing and HVAC technicians in the area. We reward our staff's hard work and dedication and always ensure that our company is a great place to work, get experience and further your career. We are a family-owned business and we reflect this in the positive and helpful atmosphere within our Company.

You are:

A dedicated, trustworthy and talented individual looking for opportunities in the plumbing, heating and cooling world and a craving to expand your horizons with us as we grow to better serve our loyal clientele. Join a WINNING team! You'll love working at Mattioni!

 

HVAC Dispatcher and Sales Coordinator

The Role:

 

The HVAC Dispatcher is an opportunity for someone who is interested in being in control of their own financial future and growth. They will communicate directly with customers, vendors, suppliers and other team staff members. It requires scheduling all field service technicians daily, weekly and monthly for seasonal preventive maintenance agreements, service repair calls and demand calls. The position acts as a liaison between the office and all assigned service technicians. The candidate will exhibit a high level of professionalism and possess superior communication and presentation skills. Must have the knowledge, drive, organization, and intelligence to implement a scripted sales process. The Dispatcher position offers growth in a unique field, training alongside industry leaders, as well as opportunity for daily travel and connections to a large client base!

Primary Responsibilities:

  • Work with senior leaders and clients.

  • Assist with field level client work. 

  • Work with client to develop strategy for mitigating the potential liability. 

  • Assist with identifying categories of liability and suggest strategies to reduce potential liability.

  • Assist with analysis of company’s existing policies and procedures.

  • Report preparation.

  • Increase revenue from established customers, and generate additional revenue from new customers by using proper sales techniques, problem solving skills and account management.

Qualifications:

  • Bachelor’s Degree preferred but not required

  • Positive and Optimistic Attitude

  • Good organization and project management skills

  • Effective written and oral communication skills, professional presentation

  • Proficient technology skills (specifically MS Word, Excel and Outlook)

  • Creativity and problem solving skills

  • Ability to read, interpret and gain a basic understanding of various state requirements

  • Team oriented, but can work independently if required

  • Display persistence, with strong drive to succeed.

  • Consistently work to promote company growth while maintaining ethical standards.

  • Maintain a professional personal appearance.

  

Since 1948 the Mattioni Team has been Chester County’s choice for Plumbing, Heating, and Cooling.  Our knowledgeable, courteous, and professional employees are dedicated to providing the Superior Customer Service that our patrons love and trust. We are looking for select team members to uphold the traditions and standards that make Mattioni Plumbing, Heating & Cooling Chester County’s premier in-home service provider.

And we are still growing!


Wage

DOE

Experience

Any

Type

Full-time