Customer Consultant

Downingtown, PA posted on January 12

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Customer Consultant

Since 1948 the Mattioni Team has been Chester County’s choice for Plumbing, Heating, Cooling, and Bath Remodeling.  Our knowledgeable, courteous, and professional employees are dedicated to providing the Superior Customer Service that our patrons love and trust. We are looking for select team members to uphold the traditions and standards that make Mattioni Plumbing, Heating & Cooling Chester County’s premier in-home service provider.

And we are still growing!

The Role:

This is an opportunity for an organized Customer Consultant who is interested in being in control of their own financial future. The candidate will be a confident and exhibit a high level of professionalism and possess superior communication and presentation skills. Must have the knowledge, drive, organization, and intelligence to implement a scripted sales process.  The Consultant position offers growth in a unique field, training alongside industry leaders, as well as opportunity for daily travel and connections to a large client base!

Duties:  Include, but are not limited to the following:

  • Work with senior leaders and clients.

  • Assist with field level client work. 

  • Work with client to develop strategy for mitigating the potential liability. 

  • Assist with identifying categories of liability and suggest strategies to reduce potential liability.

  • Assist with analysis of company’s existing policies and procedures.

  • Report preparation.


  • Bachelor’s Degree preferred but not required

  • Positive and Optimistic Attitude

  • Good organization and project management skills

  • Effective written and oral communication skills, professional presentation

  • Proficient technology skills (specifically MS Word and Excel)

  • Creativity/problem solving ability

  • Ability to read, interpret and gain a basic understanding of various state requirements

  • Team oriented, but can work independently if required

  • Ability and willingness to travel extensively

  • Display persistence, with strong drive to succeed.

  • Consistently work to promote company growth while maintaining ethical standards.

  • Maintain a professional personal appearance.