Since 1928, the ASPLUNDH TREE EXPERT CO. has been dedicated to safe, efficient and innovative clearance services to the line clearance industry. A family-owned and operated corporation headquartered near Philadelphia, Pennsylvania, Asplundh has grown to employ over 34,000 diverse, energetic professionals throughout the U.S., Canada, New Zealand and Australia.
At Asplundh, our mission is to be the recognized world leader in providing professional, safe, cost-effective and environmentally sustainable vegetation management and other utility-related services. We challenge our people to consistently exceed the expectations of the customers for whom we work and the people they serve.
Our mission drives us. Our people inspire us. Asplundh values your skills, education and experiences. Join us on our mission to becoming the world leader in utility-related services!
- Responsible for implementing collection strategies and following up with customers on collections issues, including final follow-up calls and adopting a more proactive position with new customers.
- Coordinate office and field collection procedures and analyze field collection reports to determine further steps in the collection effort.
- Provide detailed monthly notes on account status and collection issues
- Work to reduce unapplied cash by reconciling outstanding items and taking a proactive approach with customers and billing group
- Exercise independent judgment within established policy framework to resolve problems.
- Compile special reports related to collections, write offs and bad debts as required.
- Support and assist manager as needed.
- A combination of previous training and education equivalent to completion of two years college or business school and, three years experience in a responsible position involving the extension of credit and collection of delinquent accounts. Four year degree preferred.
- Excellent customer service, communication and interpersonal skills.
- Strong Excel skills required (pivot tables, vlookup, etc).
- Ability to work independently using judgment and analytical skills to resolve problems or discrepancies.
- Ability to make sound decisions in a manner consistent with the essential job functions.
- Willingness to work as a team member.
- Knowledge of ATE accounting and/or billing procedures a plus.
- Must be willing to travel to meet with clients.
Individuals must be able to perform the essential functions of the position with or without a reasonable accommodation. Individuals with a disability who desire a reasonable accommodation should contact the ADA Coordinator at 1-800-248-8733, ext 1339.
An Equal Opportunity Employer, including disabled and vets.